Legal · Support

Support

Real, reachable contact channels — for account, billing, privacy and partnership enquiries across SYNRISE products, including YouSpeak.

Version 1.0 Entity: SYNRISE LIMITED · BR No. 81194066 This page is available in 简体中文.
Email · Primary

Customer Support

For product questions, billing issues, privacy requests and feedback. We reply within 1–2 business days.

service@synrise.co +852 5749 5591 Email Us
YouSpeak · In-app

In-App Help

Fastest for account and subscription topics: open YouSpeak → "Settings" → "Help & Feedback" to reach the same support team.

youspeak.me Open YouSpeak →
Account

Delete Your Account

Per our Privacy Policy, account data is deleted upon cancellation. Use the self-service deletion page or email us.

youspeak.me/account-deletion Delete Account →
Billing

Refunds

Refunds for YouSpeak purchases follow the Refund Policy, which forms part of the Terms of Service.

youspeak.me/refund.html Refund Policy →

Company Information

Legal entitySYNRISE LIMITED
Business Registration No.81194066 · Hong Kong S.A.R.
Registered addressUnit 2904-05, 29/F, Universal Trade Centre, 3 Arbuthnot Road, Central, Hong Kong S.A.R.
D-U-N-S No. 374338603
Websitehttps://www.synrise.co/